Terms of service

VIVET

Website Terms of Use

Effective Date: September 12th, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY. THEY CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND VIVET APPAREL LLC ("VIVET," "we," "us," or "our"). BY ACCESSING OR USING THIS WEBSITE, CREATING AN ACCOUNT, OR PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS OF USE (THE "TERMS"). 

THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER THAT AFFECT YOUR LEGAL RIGHTS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THIS WEBSITE.

1. Acceptance of Terms

These Terms are a binding legal agreement between you and Vivet Apparel LLC, a Georgia limited liability company with its principal place of business at 2900 Delk Rd Ste 700 PMB 255, Marietta, GA 30067-5350, United States (“VIVET,” “we,” “us,” or “our”). These Terms govern your access to and use of the website located at vivetofficial.com, including all content, features, and functionality made available through it (collectively, the “Website”).

By accessing the Website, creating an account, placing an order, or otherwise using the Website in any way, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use the Website.

If you are using the Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” will refer to both you individually and that organization.

2. Eligibility

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction, to create an account, place an order, or otherwise independently use the Website. By using the Website, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3. Children's Privacy

The Website is not directed to children, and VIVET does not knowingly collect personal information from children under thirteen (13) years of age. Please see our Privacy Policy for additional information about our data practices.

4. Products, Pricing, and Order Acceptance

  • We attempt to display product colors, descriptions, and images as accurately as possible, but we do not warrant that your device's display will be accurate, and we do not guarantee that any product description is complete, current, or error-free.

  • All prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice. We reserve the right to correct pricing, typographical, or other errors, and to cancel or refuse any order arising from such errors, even after an order has been submitted or confirmed.

  • Your placement of an order constitutes an offer to purchase the products listed in your order. VIVET may accept or decline any order in its discretion and will not be obligated to sell products to you unless and until your order is accepted. A contract of sale is formed only when we confirm shipment of your order.

  • We reserve the right to limit or cancel quantities purchased per person, household, or order, and to refuse service to anyone, at any time, for any lawful reason.

  • Product availability is limited and not guaranteed. We may sell products in limited quantities, seasonal releases, preorders, waitlists, or other launch- or drop-based formats. An item appearing on the Website or in your cart does not guarantee availability, and we may cancel, limit, or modify an order if inventory is unavailable, oversold, delayed, discontinued, or otherwise cannot be fulfilled.

  • We reserve the right to reject, cancel, or limit any order that we reasonably believe is fraudulent, unauthorized, abusive, intended for resale without our consent, placed using bots or other automated means, or otherwise violates these Terms or applicable law. If we cancel an order after payment has been processed, we will issue a refund of the amount charged for the canceled portion of the order, subject to applicable law.



5. Payment

Payment processing for purchases made through the Website is handled by third-party payment processors. VIVET does not store full payment-card numbers. By providing payment information, you represent that you are authorized to use the applicable payment method, and you authorize us (or our payment processor) to charge the full amount of your order, including applicable taxes and shipping, to that payment method.

6. Shipping, Delivery, and Risk of Loss

Shipping methods, timeframes, and applicable charges will be provided during checkout. VIVET currently ships to addresses in the United States, including U.S. territories where shipping is supported, and to Canada. Title and risk of loss for products pass to you upon our delivery to the shipping carrier, except as otherwise required by applicable law.

You are responsible for providing accurate and complete shipping information. VIVET is not responsible for delays, failed deliveries, returned packages, or additional charges resulting from incorrect or incomplete shipping information, carrier delays, weather, customs processing, events outside our reasonable control, or a recipient’s failure or refusal to accept delivery.

For orders shipped to Canada or any other location outside the United States that we support, you are responsible for any applicable customs duties, taxes, import fees, brokerage fees, carrier charges, or other governmental assessments, unless expressly stated otherwise at checkout. Delivery timeframes for international shipments are estimates only and may be affected by customs review or other cross-border processing requirements.

7. Returns and Exchanges

Returns, exchanges, and refunds are subject to our then-current Return Policy, available at https://vivetofficial.com/policies/refund-policy, which is incorporated into these Terms by reference. Return requests must be submitted through the return portal or other return process identified in our Return Policy, including any applicable AfterShip return process.

Unless otherwise stated in our Return Policy or required by applicable law, returned apparel must be unworn, unwashed, undamaged, unused, and in its original condition, with original tags, packaging, and proof of purchase. Certain items may be designated as final sale or otherwise ineligible for return or exchange, including limited-release items, personalized items, promotional items, gift cards, or other products identified as final sale at the time of purchase.

If you purchase any optional return protection, return care, shipping protection, or similar service made available at checkout, your rights and obligations with respect to that service will be governed by the terms presented at checkout or in the applicable Return Policy. Where Return Care is purchased and applies to an eligible return, you may receive a prepaid return label at no additional cost. For returns that are not covered by Return Care or a similar service, you are responsible for all return shipping charges unless otherwise stated in our Return Policy or required by applicable law.

Original shipping charges, return shipping costs, duties, taxes, and other fees are non-refundable unless otherwise stated in our Return Policy or required by applicable law. We reserve the right to refuse or limit returns or exchanges that do not comply with our Return Policy, show signs of wear, washing, damage, alteration, or misuse, or appear to involve fraud, abuse, or excessive return activity.

8. Accounts

To access certain features, you may create an account and must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, and you agree to notify us promptly of any unauthorized use of your account.

9. Promotions, Gift Cards, and Discount Codes

Promotional offers, discount codes, credits, and gift cards are subject to any additional terms disclosed at the time of the offer or purchase, may be limited to certain products, customers, accounts, time periods, or quantities, may not be combined unless expressly stated, have no cash value except where required by law, and may be modified, suspended, canceled, or discontinued by VIVET at any time, subject to applicable law. VIVET reserves the right to reject, cancel, or reverse discounts or promotional benefits that we reasonably believe were obtained or used through error, fraud, abuse, unauthorized transfer, automated activity, or violation of the applicable promotional terms.

Gift cards, store credits, and promotional credits are not replaceable if lost, stolen, destroyed, or used without authorization, except as required by applicable law. Gift cards and credits may not be resold, redeemed for cash except where required by law, or used in a manner that VIVET reasonably determines is fraudulent, abusive, or inconsistent with these Terms or the applicable offer terms.

10. Creator and Influencer Submissions

If you submit content, materials, or an application through a creator, influencer, or brand submission form, you represent that you own or have the necessary rights to the materials submitted, and you grant VIVET a non-exclusive, worldwide, royalty-free license to review and use such submissions in connection with evaluating and, if applicable, administering the relevant program. Submissions are not confidential or proprietary, and VIVET has no obligation to review, accept, return, respond to, use, or compensate you for any submission. Submitting materials does not create any employment, agency, partnership, joint venture, endorsement, exclusive relationship, or obligation to enter into any relationship with you. Participation in any creator or influencer program is subject to a separate written agreement between you and VIVET.

11. User Conduct

You agree not to, and not to permit any third party to:

  • violate any applicable law or regulation in connection with your use of the Website;

  • probe, scan, or test the vulnerability of the Website, or attempt to bypass any security or authentication measure;

  • introduce viruses, malware, or other harmful code into the Website;

  • use any robot, spider, scraper, or other automated means to access, monitor, or copy any part of the Website without our prior written consent;

  • use the Website to harass, defraud, or impersonate any person, or to impersonate VIVET;

  • copy, decompile, reverse engineer, or attempt to extract source code from the Website; or

  • resell or make commercial use of the Website or its content without our prior written consent.

12. User Content

If the Website allows you to submit reviews, comments, photos, or other content (“User Content”), you retain ownership of your User Content, but you grant VIVET a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and display such User Content in connection with operating and promoting the Website and our products. You represent that you own or have the necessary rights to any User Content you submit, and that it does not violate any third party's rights or applicable law. We reserve the right, but do not assume any obligation, to review, remove, or refuse to post any User Content in our sole discretion.

You agree that your User Content will not be false, misleading, unlawful, infringing, defamatory, obscene, harassing, threatening, hateful, abusive, or otherwise objectionable, and will not include viruses, malware, spam, or unauthorized advertising. If you receive compensation, free products, discounts, or any other material benefit from VIVET in connection with a review, post, endorsement, or other User Content, you are responsible for clearly and conspicuously disclosing that relationship as required by applicable law.

13. Intellectual Property

The Website, including its text, graphics, product images, logos, trademarks, and the design, selection, and arrangement of its content (collectively, the “Content”), is owned by or licensed to VIVET and is protected by U.S. and international intellectual property laws. Except for the limited right to access and use the Website for your personal, non-commercial use, no rights are granted to you by implication or otherwise, and all rights not expressly granted are reserved.

14. Trademarks

"VIVET" and related names, logos, and product names are trademarks of VIVET or its licensors. You must not use these marks without VIVET’s prior written permission.

15. Third-Party Links and Services

The Website may link to, or integrate with, third-party websites, platforms, or services, including payment processors, shipping carriers, and social media platforms. VIVET does not control and is not responsible for the content, functionality, security, or privacy practices of any third-party website or service. Your use of any third-party website or service is subject to that third party's own terms.

16. Privacy

Our collection, use, disclosure, and protection of personal information in connection with the Website are described in our Privacy Policy, available at https://vivetofficial.com/policies/privacy-policy, which is incorporated into these Terms by reference. By accessing or using the Website, creating an account, placing an order, submitting information through the Website, or signing up for email or SMS communications, you acknowledge that you have read the Privacy Policy. If you do not agree with our privacy practices, you should not use the Website or provide personal information through it.

The Website may use third-party platforms and service providers to support e-commerce, checkout, payment processing, fraud prevention, customer service, shipping, returns, analytics, advertising, email marketing, and SMS messaging. Your use of the Website and related features may involve interactions with these third-party services, as further described in our Privacy Policy.

17. Email and SMS Communications

If you provide your email address or mobile telephone number and choose to receive communications from VIVET, we may send you service-related messages, order and account notifications, responses to your requests, and, where you have consented, marketing or promotional communications. Your consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply depending on your mobile plan. You may opt out of marketing text messages at any time by replying STOP to any message you receive from us, and you may reply HELP for assistance. We may continue to send transactional or service-related messages where permitted by law.

18. Disclaimers of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE WEBSITE AND ALL PRODUCTS AND CONTENT MADE AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VIVET DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. THE FOREGOING DOES NOT AFFECT ANY WARRANTY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVET WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, EVEN IF VIVET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. VIVET'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED DOLLARS ($100) OR (B) THE AMOUNT YOU PAID TO VIVET FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE CLAIM. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

20. Indemnification

You will defend, indemnify, and hold harmless VIVET and its officers, employees, and agents from any third-party claim arising from: (a) your use of the Website in violation of these Terms; (b) your violation of applicable law; or (c) User Content you submit through the Website, except to the extent such claim arises from VIVET's own breach of these Terms or violation of law.

21. Modifications to the Website and These Terms

VIVET may modify, suspend, or discontinue any part of the Website at any time without notice. VIVET may also update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on the Website with a revised “Effective Date.” Your continued use of the Website after the effective date of an update constitutes your acceptance of the revised Terms.

22. Termination

VIVET may suspend or terminate your access to the Website or your account, at any time, if we reasonably believe you have violated these Terms or applicable law, or engaged in fraudulent or harmful conduct. You may stop using the Website, and request deletion of your account, at any time by contacting us, subject to the retention terms described in our Privacy Policy.

23. Governing Law; Dispute Resolution; Arbitration Agreement

Governing Law

These Terms are governed by the laws of the State of Georgia and applicable U.S. federal law, without regard to conflict-of-laws principles.

Agreement to Arbitrate

Except for claims that may be brought in small claims court or for injunctive relief as described below, you and VIVET agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Website will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, in Marietta, Georgia, or such other location as the parties may agree, including by video or telephonic conference where reasonably available. This Arbitration Agreement is governed by the Federal Arbitration Act.

Class Action Waiver

You and VIVET agree that any arbitration or proceeding will be conducted only on an individual basis and not as a class, collective, or representative action. If this class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court rather than in arbitration, and the remainder of this section will remain in force.

Jury Trial Waiver

To the fullest extent permitted by applicable law, you and VIVET each knowingly and voluntarily waive any right to a trial by jury in any action, proceeding, claim, or counterclaim arising out of or relating to these Terms, the Website, your account, any purchase, or any products or services offered through the Website, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.

Injunctive Relief; Small Claims

Either party may bring an individual action in small claims court, or seek temporary or permanent injunctive relief in a court of competent jurisdiction, to protect its intellectual property or confidential information, without first pursuing arbitration.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

24. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and VIVET regarding your use of the Website and supersede all prior or contemporaneous understandings regarding the same subject matter.

Severability; Waiver

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. VIVET's failure to enforce any provision is not a waiver of its right to do so later.

Assignment

You may not assign these Terms without VIVET's prior written consent. VIVET may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

No Agency

No partnership, joint venture, employment, or agency relationship exists between you and VIVET as a result of these Terms or your use of the Website.

Notices

Unless otherwise specified, VIVET may provide notice to you by posting on the Website or by email to the address associated with your account.

25. Contact Us

If you have questions about these Terms, please contact us at:

VIVET

c/o Vivet Apparel LLC

2900 Delk Rd Ste 700 PMB 255

Marietta, GA 30067-5350

United States